3 min read
Why Shop Owners Are Outsourcing Their Automotive Payroll
In the past, auto shop owners had to create their own payroll and accounting processes from scratch. Without an established framework for handling...
2 min read
Eric Joern
| February 10, 2025
Running an auto repair shop isn't just about turning wrenches—it’s about running a business that thrives. And guess what? The shops that dominate the game aren’t just fixing cars; they’re building systems, pricing smartly, and planning ahead.
Want to win in 2025? Follow these five essential steps and make your auto shop more profitable, efficient, and competitive this year.
Most struggling shops run on chaos—fixing whatever rolls in, however it rolls in. That’s a recipe for burnout and missed profit opportunities.
The most profitable and stress-free shops? They run like McDonald's.
Yeah, I said it. And no, it’s not about selling cheap burgers—it’s about consistency. Every McDonald's location follows set procedures for everything, from cooking fries to greeting customers.
Your shop needs to do the same:
✅ Standardized workflows for scheduling, customer intake, and service processes
✅ Checklists for inspections, repairs, and quality control
✅ Defined roles and responsibilities—so your team knows what’s expected every time
Get your systems locked in, and suddenly: fewer headaches, happier customers, and higher profits.
Your parts pricing matrix can be the difference between breaking even and banking real profit.
Most shop owners set their parts markup too low or let advisors price parts manually—and that’s a huge mistake.
Instead, create a detailed pricing matrix based on:
✔ Cost brackets—mark up lower-cost parts higher than expensive ones
✔ OEM vs. Aftermarket pricing—set different markups for dealer parts vs. aftermarket
✔ No manual pricing—reduce human decision-making to keep margins consistent
Why? Because manual overrides kill profit. When every advisor makes pricing calls on the fly, you lose control of your gross margin goals.
Set the system, stick to it, and watch your profit margins increase.
Look around your shop. What’s breaking soon?
That lift that creaks? That 10-year-old alignment machine? The computer running Windows XP?
Here’s the deal: If you don’t plan for equipment upgrades, they WILL surprise you—and at the worst possible time.
✔ Walk through your shop and list what might need replacing in the next 12-24 months
✔ Budget for big-ticket items before they break
✔ Avoid downtime—a dead lift can take weeks to replace, costing thousands in lost revenue
Proactive planning = no surprises, no financial strain, and no lost profits.
It’s time to stop undercharging.
Too many shop owners think, "I need to be cheaper than the dealer." No, you don’t.
If your shop:
✅ Delivers top-notch repairs
✅ Provides exceptional customer service
✅ Fixes cars right the first time
… then you should be charging MORE than the dealer.
✔ Call the top competitors in your market (not the cheap backyard mechanics)
✔ Benchmark against high-quality shops and dealerships
✔ Charge for your value—a great independent shop should be able to command premium rates
Your expertise and service deserve premium pricing. Charge what you're worth.
This one’s simple but critical.
Every year, tax rates change. And guess what? If you don’t update your POS system, you’ll be eating that difference.
✔ Check your state’s tax updates—some states update mid-year, not just January 1st
✔ Log into your sales tax account to verify any changes
✔ Make the adjustment ASAP—don’t lose hundreds (or thousands) because you forgot
Little details like this separate profitable shops from struggling ones.
✔ Build repeatable systems—no more winging it
✔ Fine-tune your parts pricing—stop letting profits slip
✔ Plan for equipment upgrades—avoid downtime disasters
✔ Raise your labor rate—charge what you’re worth
✔ Check your sales tax rate—don’t leave money on the table
Need expert financial guidance for your auto shop? Tap the "Let’s Chat" button and let’s talk about how we can help you boost profits, streamline operations, and set your shop up for long-term success.
3 min read
In the past, auto shop owners had to create their own payroll and accounting processes from scratch. Without an established framework for handling...
5 min read
Did you know that most businesses lose out on a significant amount of money each year by neglecting to take advantage of tax deductions? In fact, you...
5 min read
Simple accounting mistakes can impact your auto shop more than you realize. Rather than having additional funds at the ready to allocate towards...