Blog | Kaizen CPAs + Advisors

isolved vs QuickBooks Online: Which is Better for Your Payroll Needs?

Written by Brian Bride | | October 07, 2024

As a business owner, payroll is undoubtedly one of the most critical aspects of your company. It’s not just about paying your employees; it’s also about staying compliant with IRS regulations, managing tax filings, and keeping accurate records. At Your Payroll Department (YPD), we often hear from small and medium-sized business owners who are deciding between payroll solutions like isolved and QuickBooks Online (QBO).

Today, as the Director of Payroll Operations at YPD, I want to walk you through why we've chosen isolved as our preferred payroll platform and compare it to QuickBooks Online Payroll (QBO). Let’s break down the advantages of both systems, and why isolved might be the best option for your business.

Payroll: More Than Just Paying Employees

Payroll is one of the largest expenses for any business, and it's also one of the most critical compliance areas. If your payroll isn’t handled correctly, the IRS will be quick to get involved. This makes choosing the right payroll system essential. At YPD, we’ve transitioned many clients from older systems to isolved because of its robust capabilities and flexibility. But we’re often asked, "Why not QuickBooks Online?"

The answer is simple: while QuickBooks Online is popular, isolved offers a more comprehensive, customizable solution for businesses needing more than just basic payroll services.

isolved vs. QBO: Implementation Process

QuickBooks Online (QBO)

QBO offers a straightforward setup for small businesses, but unless you're paying for their top-tier package—Payroll Elite—implementation is largely DIY. They’ll review your setup, but you won’t receive the in-depth, hands-on support many businesses need when transitioning payroll systems.

isolved

At YPD, we ensure a smooth and comprehensive implementation with isolved. You’ll be assigned a dedicated implementation specialist who walks you through the process step-by-step. Whether it’s uploading employee documentation, verifying wage and tax data, or ensuring everything balances, we handle the heavy lifting. This personalized support doesn’t stop until you’re comfortable with the system and ready to process payroll confidently.

Compliance: The Heart of Payroll

Compliance is a big issue, especially for businesses that employ remote workers or those operating across multiple states.

QuickBooks Online (QBO)

While QBO has decent onboarding tools, it lacks essential compliance features like I-9 verification, which is necessary to confirm employee eligibility for employment in the U.S. If you’re not careful, you may find yourself missing important compliance steps, especially when hiring remote employees.

isolved 

isolved shines in this area. Not only does it handle W-4s and state-specific documents, but it also offers full I-9 compliance and even integrates with E-Verify, a requirement in certain states. This gives you peace of mind knowing you’re meeting all legal obligations when bringing on new employees.

Tax Services: Avoiding IRS Nightmares

Tax management is one of the areas where businesses often make mistakes. Late payments or incorrect filings can result in penalties from the IRS.

QuickBooks Online (QBO) 

QBO handles basic tax services and filings, but the responsibility largely falls on you to ensure accuracy, especially when operating in multiple states. They don’t offer the same level of in-depth support or troubleshooting as isolved.

isolved

At YPD, our isolved platform goes above and beyond to ensure your taxes are filed correctly and on time. We assist with tax ID setup, handle multi-state filings, and even fix any issues that may arise from previous errors. Our team actively monitors tax payments, so you can avoid the dreaded IRS notices.

Reporting: Customization Matters

For many businesses, robust reporting is crucial for managing labor costs, tracking departmental performance, and meeting external reporting requirements like 401(k) contributions.

QuickBooks Online (QBO) 

QBO offers basic reporting, but many reports require manual manipulation in Excel after export. This can be time-consuming and prone to error, especially when you need more customized or detailed reports.

isolved

In contrast, isolved’s reporting capabilities are much more robust and customizable. From payroll summaries to labor distribution and leave accruals, isolved’s reports are designed to save you time. Our clients particularly appreciate the flexibility to create custom reports tailored to their unique needs, whether for accountants, benefit brokers, or department heads. Need something special? No problem—our report writer makes it easy to generate and customize the data you need.

Final Thoughts: Why isolved is Our Choice

In our experience at YPD, isolved offers a superior level of customization, support, and scalability that businesses need as they grow. Whether you’re a small business needing basic payroll services or a larger company requiring detailed reporting, compliance management, and multi-state tax filings, isolved is the clear winner.

If you’re ready to take control of your payroll and compliance needs with a system that’s flexible, powerful, and backed by dedicated support, we’re here to help. Reach out today by clicking the ‘Let’s Chat’ button, and let’s find the best payroll solutions for your business!